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In-person services are available by appointment only at City Hall - refer to "What's Open" for a list of counter services and in-person services. Community members must book an appointment by calling during regular operating hours a.
Individuals who have a medical or religious exemption from wearing a mask or face covering must advise staff in advance of their appointment or when requesting an appointment. This provides staff the opportunity to provide an alternative to in-person service, where possible; if an alternative option is not possible, necessary arrangements will be made to serve the individual s.
We encourage community members to do business with the City online or over the phone. Residents can submit many common requests and report issues through Service Oshawa online. Additional online applications and payment options are available through our online services. Service Oshawa continues to be available to customers via phone, and live chat during their regular hours, a. Monday through Friday on business days and can be contacted by live chatphone at or at [ protected]. As part of Ontario's Proof of Vaccination policy, patrons 12 years and older must be fully vaccinated with government issued ID.
This does not apply to youth 12 to 17 years old who actively participate in organized sports training, practices, games and competitions. Patrons are reminded that health and safety protocols remain in place at City recreation facilities — including wearing a mask or face covering with the exception of those who have health, respiratory and sensory issues, various disabilities; are unable to remove the mask without assistance; and, children under the age of two; or for religious reasons. Additional City services such as Engineering Services and Planning Services are also available for in-person services at City Hall by appointment.
Community members must book an appointment for City services at City Hall by calling during regular operating hours a. Community members can continue to do business with the City online or over the phone.
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Visit Oshawa. Community members interested in booking an appointment to apply for a building permit, can call or send an to [ protected]. Learn more at Oshawa. Bookings for civil marriage ceremonies are now available. Civil marriage ceremonies take place in the Council Chamber with ceremony times available on Wednesdays, Fridays and Saturdays.
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Call Service Oshawa or visit Oshawa. Proof of vaccination is required to enter City recreation facilities as part of Ontario's Proof of Vaccination policy including:. All patrons 12 years and older must be fully vaccinated. This does not apply to youth 12 to 17 years old who actively participate in organized sport training, practices, games and competitions. Proof of ID showing name and age may be required.
All other community members are encouraged to book their visit online at Register. Outdoor permits are available for team sports and games. Contact the Facility Booking Office to book an outdoor space. Outdoor Amenities: community can continue to use while following government orders, health authority guidelines and adhering to the posted age. Patrons are reminded that health and safety protocols remain in place.
Community members must book an appointment for in-person services by callingext. Community members using outdoor amenities are reminded to adhere to safety protocols, government orders and health authority guidelines. Call to book your appointment to visit a branch.
Online programs continue at oscc. All Oshawa Public Libraries branches are open for in-person visits. The Oshawa Public Libraries locations continue to offer Library take-out curbside pickup and print-on-demand services at all locations. Visit their welcome back web for additional details. All in-person City-led special events and festivals, as well as special event permits, have been cancelled through to and including July 31, This includes the cancellation of permits for festivals and events in City facilities and outdoor spaces up until and including July 31, Currently, the Oshawa Executive Airport Terminal building is closed to the public.
The four-bag limit for bi-weekly garbage collection in Oshawa is in effect. Each bag placed at the curb beyond the four-bag limit must have a bag tag attached for pickup. Contactless options for purchasing bag tags are now available at www. We encourage residents to continue to practice waste reduction by utilizing their blue boxes and green bins.
City Council and Standing Committee meetings will continue to take place electronically. Community members are encouraged to watch online at www. Additionally, at the upcoming Council and Standing Committee meetings, delegations will be permitted electronically through remote electronic access provided the request relates to an item on the published agenda and is received by City Clerk Services a minimum of two business days prior to the meeting in order to arrange for technology testing. Due to the technology and testing required, delegation requests received after this deadline will not be permitted.
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City Clerks Services can be contacted by at [ protected] or telephone To receive notifications of Council and Standing Committee meetings, visit www. Check with Durham Health for the latest updates, including appointment availability:. Community members concerned about their health are asked to seek clinical assessment using one of these four options:. Refer to additional Health Department resources regarding proper hand washing, stopping the spread of germs and practising social distancing. The Region of Durham Health Department advises that if you are displaying symptoms of COVID, and have recently returned from travel outside of Canada, please contact your health care provider and Durham Region Health Department at or A full list of recommendations is available at durham.
As of September 22,Ministry of Health guidelines require all Ontarians to be fully vaccinated and provide proof of their vaccination status to access certain businesses and select indoor settings to further protect against COVID All Ontarians can print or download their vaccination receipts from the provincial booking portal. Those who do not have access to a computer or printer can call the Provincial Vaccine Contact Centre at The Ontario government, in consultation with the Chief Medical Officer of Health, released its Roadmap to Reopena three-step plan to safely and cautiously reopen the province and gradually lift public health measures based on the provincewide vaccination rate and improvements in key public health and health care indicators.
The Durham Region Health Department has issued instructions to ensure the mandatory use of non-medical masks or face coverings within most public and enclosed indoor spaces. Non-medical masks or face coverings are mandatory for all community members within most public and enclosed indoor spaces, with the exception of those who have health, respiratory and sensory issues; various disabilities; are unable to remove the mask without assistance; children under the age of two; or, other valid reasons.
The Health Department has created resources to aid the community in safely using a non-medical mask or face covering:. Any inquiries or reports about public establishments not ensuring masks are worn can be directed to the Durham Region Health Department. For concerns about gatherings beyond allowable limits on private property, residents can now report the situation on www. To report a non-compliant business including restaurants, food facilities, gyms, grocery stores, personal services setting including but not limited to hair salons, spas, tattoo and aestheticscall the Durham Health Connection Line at oror complete the online complaint form.
For concerns related to the use of masks, apartment buildings and concerns at businesses other than those noted above as well as gatherings on public property please contact Service Oshawa. Anyone seeking clarification whether a situation falls under the non-compliance orders can call the Stop the Spread Business Information Line at Assistance is available Monday to Sunday, from a.
For more updates on City programming, operations and services visit our frequently asked questions web. For a full list of impacts to Regional programs and services, visit durham. Community members who would like to be tested for COVID can now complete a form to book an appointment. Additional information can be found on the Lakeridge Health website at www.
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As a result, parts of the site may not function properly for you. We recommend updating your browser to its most recent version at your earliest convenience. Facebook LinkedIn Twitter. More in this Section City Hall - health and safety reminders In-person services are available by appointment only at City Hall - refer to "What's Open" for a list of counter services and in-person services.
Recreation facilities - health and safety reminders City recreation facilities are open for limited use. Community members attending City Hall for in-person service by appointment must: enter and exit through the main entrance located across from the Robert McLaughlin Gallery and adjacent to the Arts Resource Centre ; upon entering, wait to respond to screening questions and provide contact information; wear a mask or face covering with the exception of those who have health, respiratory and sensory issues, various disabilities; are unable to remove the mask without assistance; children under the age of two or for religious reasons ; maintain physical distancing from others and adhere to physical distancing markers; follow directional arrows located on the floor; use hand sanitizer when entering and exiting the building; and, out when exiting the building.
Service Oshawa Community members can continue to do business with the City online or over the phone. Building Services Community members interested in booking an appointment to apply for a building permit, can call or send an to [ protected]. Civil Marriage Ceremonies Bookings for civil marriage ceremonies are now available.
City Amenities Community members using outdoor amenities are reminded to adhere to safety protocols, government orders and health authority guidelines. Cough or sneeze into their sleeve or elbow and encourage others to do the same.
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Avoid touching their face; and clean hands before touching eyes, nose or mouth. If you are ill, stay at home and keep yourself away from others.
If you are ill and must visit a health-care provider, call ahead or tell them right away when you arrive that you have a respiratory illness and wear a mask while waiting to be seen. The City's playground equipment is not sanitized. When visiting parks and play spaces, follow Durham Health guidelines for play spaces and guidelines on proper hand washing and social distancing. Status on City amenities: Amenity.
Events All in-person City-led special events and festivals, as well as special event permits, have been cancelled through to and including July 31, Waste Collection The four-bag limit for bi-weekly garbage collection in Oshawa is in effect. Vaccination sites in other Durham Region municipalities: visit durham.
Please be advised that call volumes are very high at this time. For more information and the latest updates, visit durham. Community members concerned about their health are asked to seek clinical assessment using one of these four options: Complete an online self-assessment. Contact Durham Health Connection Line or Contact Telehealth Ontario at